Processing Authorized Payments

Processing a Payment for Balance Due on an Authorized Card

Processing a Payment for Balance Due on an Authorized Card
  1. Pull up a record in either Event Manager, Quick Order Manager or Guestrooms Manager.
  2. Click the Payments Made button  in the tool bar at the right side of the window. Result: The Event Payments window opens.
  1. Click the Process Authorized Payment of Balance Due button along the bottom of the window.
    Note: If no button appears along the bottom of the window, no card has been authorized for this event, order or group booking. (Important Note: An “authorized” card is different from a “validated” card, which has not been approved for any payment amount.

  2. Click Yes at the confirmation window.
    Result: The total balance due of the event, order or group booking is placed on the authorized card.
    Note: If you have authorized multiple cards for this record, the most recently authorized card will be used. (Remember, “validated” cards are not considered here. See note above.)

  3. Click OK on the information message that appears