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HPay Support

  • Folder icon closed Folder open iconHPay Support Videos
    • Processing Payments with HPay
    • Showing Payment Link Indicators in Grids
    • Sending a Single Payment Link for Multiple Payments
    • Including a Payment Surcharge on Card Payments
    • Inserting a Payment Link into an Email Template
    • Selecting Specific Deposits for Payment Links
    • Inserting Merge Fields into the Payment Link Email
    • Viewing an Indicator of Payment Links Paid Today
    • Refunding a Payment to a Credit Card
    • Sending and Processing Payment Links
    • Customizing the Payment Window
    • Automatically Updating Event Status When Posting Payments
    • Showing Automatic Notifications When Payment Links are Paid
    • Processing a Payment with a Tokenized Credit Card
    • Including Payments or Deposits Due on Event Prints
    • Using the Dynamic "Reply To" Email for Payment Links
    • Reviewing Payment Failures in an Event or Order
    • Posting Multiple Payments for a Client
    • Tracking Payment Transactions with HPay
    • Setting Default Payment Link Expirations
  • Folder icon closed Folder open iconHPay Guidebook
  • Folder icon closed Folder open iconSetting Up HPay Payment Processing
    • Signing Up for HPay
    • Enabling Payment/Authorization Links
    • Customizing the Payment Authorize Link Email
  • Folder icon closed Folder open iconEnabling Payment Surcharges
  • Folder icon closed Folder open iconStoring Credit Cards for Contact People
  • Folder icon closed Folder open iconProcessing a Payment with HPay
  • Folder icon closed Folder open iconAdjusting a Tip for an Event or Quick Order
    • Adding or Adjusting a Tip
    • Displaying the Tip Field in Event Manager
  • Folder icon closed Folder open iconCreating and Sending Payment Links
  • Folder icon closed Folder open iconCreating and Sending Authorization Links
  • Folder icon closed Folder open iconProcessing Links from Customers
  • Folder icon closed Folder open iconManually Authorizing an Existing or New Card
  • Folder icon closed Folder open iconPosting a Payment with a Validated Card
  • Folder icon closed Folder open iconProcessing Authorized Payments
    • Processing a Payment for Balance Due on an Authorized Card
    • Processing an Authorized Amount on a Card
  • Folder icon closed Folder open iconProcessing Multiple Payments in Batch
  • Folder icon closed Folder open iconRefunding a Payment with HPay
  • Folder icon closed Folder open iconUsing the HPay Transaction Error Log
  • Folder icon closed Folder open iconViewing and Editing Links in a Manager
  • Folder icon closed Folder open iconManaging Links in the Payment Link Manager
  • Folder icon closed Folder open iconTracking Hpay Payment Transactions
  • Folder icon closed Folder open iconTracking Payment Links with the Activity Query
  • Folder icon closed Folder open iconGenerating the HPay Processing Activity Report
  • Folder icon closed Folder open iconGenerating the HPay Sales Summary Report
  • Folder icon closed Folder open iconUsing the HPay Portal
    • Tracking Payment Information in the HPay Portal
    • Adding Users to Your HPay Portal
    • Removing a User from the HPay Portal
  • Folder icon closed Folder open iconLive Training Registration
  • Folder icon closed Folder open iconHPay Support Contacts
  • Folder icon closed Folder open iconWorldpay/PayRix Portal
  • Folder icon closed Folder open iconHPay Rates
HPay Support Videos

Showing Payment Link Indicators in Grids

Showing Payment Link Indicators in Grids
Questions?

For general questions or feedback regarding HPay, contact:

HPay Customer Success

  • Email: merchantsupport@caterease.com
  • Call: 239.439.6607
  • Hours: M-F 8:30am- 5:30pm ET

We’d love to hear from you!
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Information

For more information on HPay Payment Processing, use links below:

  • Full Help Website
  • Tutorial Recording
  • Live Training Regristration
  • HPay Guidebook

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