Documentation
FAQ
Portal Resources

Documentation
FAQ
Portal Resources

Mosaic Support

Mosaic Support Videos
Mosaic Guidebook
Setting Up Mosaic Payment Processing
Enabling Payment Surcharges
Storing Credit Cards for Contact People
Processing a Payment with Mosaic
Adjusting a Tip for an Event or Quick Order
- Adding or Adjusting a Tip
- Displaying the Tip Field in Event Manager
Creating and Sending Payment Links
Creating and Sending Authorization Links
Processing Links from Customers
Manually Authorizing an Existing or New Card
Posting a Payment with a Validated Card
Processing Authorized Payments
- Processing a Payment for Balance Due on an Authorized Card
- Processing an Authorized Amount on a Card
Processing Multiple Payments in Batch
Refunding a Payment with Mosaic
Using the Mosaic Transaction Error Log
Viewing and Editing Links in a Manager
Managing Links in the Payment Link Manager
Tracking Mosaic Payment Transactions
Tracking Payment Links with the Activity Query
Generating the Mosaic Processing Activity Report
Generating the Mosaic Sales Summary Report
Using the Mosaic Portal
Live Training Registration
Mosaic Support Contacts
Worldpay/PayRix Portal
Mosaic Rates

Mosaic Support Videos

Showing Payment Link Indicators in Grids

Showing Payment Link Indicators in Grids

Questions?

For general questions or feedback regarding Mosaic, contact:

Mosaic Customer Success

Email: merchantsupport@caterease.com
Call: 239.439.6607
Hours: M-F 8:30am- 5:30pm ET

We’d love to hear from you!
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Privacy Policy

Information

For more information on Mosaic Payment Processing, use links below:

Full Help Website
Tutorial Recording
Live Training Registration
Mosaic Guidebook

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